Definitions and key terms
To help explain things as clearly as possible in this Return Policy, every time any of these terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Apple 254, that is responsible for your information under this Return Policy.
- Customer: refers to the company, organization or person that signs up to use the Apple 254 Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Apple 254 and use the services.
- Service: refers to the service provided by Apple 254 as described in the relative terms (if available) and on this platform.
- Website: Apple 254’s site, which can be accessed via this URL: https://apple254.co.ke/
- You: a person or entity that is registered with Apple 254 to use the Services.
Return Policy
Thanks for shopping at Apple 254. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Apple 254. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Apple 254 you agree to the terms set forth below along with Apple 254’s Privacy Policy.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 1 week to issue a refund and return your product/service.
If you would like to return a product, the only way would be if you follow the next guidelines:
- The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.
Shipping
Apple 254 is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return Policy and agree to its terms.
Changes To Our Return Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return Policy. If you do not want to agree to this or any updated Return Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: contact@apple254.co.ke
- Via Phone Number: +254 (706) 097 118
- Via this Link: https://apple254.co.ke/
- Via this Address: Cookie house, Nairobi, Kenya.